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T
techwriter1995
Inspiring
July 6, 2007
Question

Internet Explorer 7.0 and Firefox

  • July 6, 2007
  • 1 reply
  • 626 views
We're building webhelp files with RoboHTML 5. These files only seem to work on Internet Explorer. The links do not work right in Firefox. Anyone else having this problem and know how to fix?

Also, did I read somewhere that Robohelp is not compatible with IE 7.0 or did I imagine that?
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1 reply

A
Anonymous
July 9, 2007
I produce web help in Robohelp X5.0.2, and have found one or two minor issues with Firerfox and Opare, but current versions of Firefox (2.0.0.4) and Opera (9.21) seem to be working much better than earlier versions. I have no problems with Firefox. In Opera, I now have just one small problem - that it doesn't handle DHTML effects such cross-fading images in slideshows (you just get a simple flick from one image to the next one).
I have had no problems using Robohelp X5.0.2 with IE7.
I have tried Apple Safari on Windows XP, but that really doesn't like web help at all. The topics appear but the navigation and search panes are always blank. That's with java suport etc enabled in the browser.
T
techwriter1995Author
Inspiring
July 9, 2007
What is happening with our webhelp in Firefox is this: You click on the Help button which has a context sensitive number assigned to it. That help topic appears for just a second then the Parent topic is what is opened. What do you make of this?
H
HKabaker
Inspiring
July 9, 2007
Cindy,

I saw this question in another forum, where you attached it to someone else's post on the same topic, Here's my suggestion:

http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=65&catid=447&threadid=1245566&enterthread=y
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