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Known Participant
August 27, 2014
Question

Internet Explorer not automatically displaying ToC, Index

  • August 27, 2014
  • 1 reply
  • 266 views

Hi there,

When opening my Web Help files in Internet Explorer, I always have to click a link located in the upper left portion of the window called Show in order to show my left frame content (ToC, Index, Search). Is there something I need to do in RoboHelp to make this happen automatically? Or is it a browser issue? I'm using RoboHelp 9.0.2.271 and generating Web Help.

Thanks in advance for any help with this!

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1 reply

Jeff_Coatsworth
Community Expert
Community Expert
August 27, 2014

You must be calling the help in a context sensitive way – this CSH will appear without the full browser window and the “Show” link to expand. If you don’t want this, you need to call the index.htm page (or whatever you called it in the SSL recipe).

th72Author
Known Participant
August 27, 2014

That seemed to do the trick, Jeff. I had told the developers to point to a specific topic, and not index.htm.

Thanks for the quick response!

Jeff_Coatsworth
Community Expert
Community Expert
August 27, 2014

All depends on what you want to achieve – me, I like getting help for the page I’m on when I press F1