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Participating Frequently
November 24, 2014
Question

Is it possible to open web help as a normal new tab and not as pop-up?

  • November 24, 2014
  • 1 reply
  • 315 views

Hello,

Is there a way that I can open context-sensitive web help in a new normal tab instead of having it as a pop-up so we can get rid of the pop up blocker?

Thank you,

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    1 reply

    Willam van Weelden
    Inspiring
    November 24, 2014

    You do this through the call. Which output are you creating? How you do this depends on the output and the method you're using for calling the help.

    Kind regards,

    Willam

    Participating Frequently
    November 24, 2014

    Hi,

    Thanks for your reply, I am generating the output using the Web Help (Primary Layout) and then our developer is the one calling the pages.

    So this is possible and is being set from the method calls, correct?  -- I'll also ask our dev regarding this. Is there a snippet that should be added to do this so I can suggest on our dev?

    Thank you,

    Willam van Weelden
    Inspiring
    November 24, 2014

    This is set from the calls. Depending on precisely how your developers are calling the help, a small change in your output may be required.

    You can give the following pages to your dev:

    Kind regards,

    Willam