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TXTechWriter
TXTechWriter
Inspiring
December 13, 2016
Answered

Is it possible to use JIRA to house your RoboHelp projects?

  • December 13, 2016
  • 1 reply
  • 986 views

If so, how would this work?

This topic has been closed for replies.
Correct answer prhmusic2

We are not going to do JIRA tickets for each change. That is very time consuming and adds a lot of time to each help edit. We figured that we would spend one day a week doing JIRA tickets. Totally not worth it.

I am interested in the fact that you maintain your help system on Confluence. Can you give me more details on how that works?


The value we saw in it is that we (previously) did not have a tracking system for the changes we made to the documentation and a JIRA ticket was intended to create a process for those changes. We would make changes and then, after some time passed, we would have vague recollections for why we made a change, but struggled to provide concrete details. Using JIRA provided that mechanism.

Send me an email (prhmusic at hotmail dot com) and I'll send you a link to the Confluence site I worked on.

Paul

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
December 13, 2016

Definitely in the wrong forum - you want Source Control.

TXTechWriter
TXTechWriterAuthor
Inspiring
December 13, 2016

We don't use source control. I am talking about putting the compiled help files in a network folder and having links to the program.

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
December 13, 2016

When you talk about "housing your RH projects" - that's source control. What it sounds like you want is "Can I use JIRA to host my WebHelp output?" I would say, go ahead & try it - not sure how it would work or what it would look like - but no harm, no foul for experimenting...

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