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oliviert5031601
Inspiring
Mar 9, 2020 9:18 AM UTC
Answered

is there a difference in output between RH Classic and RH 2019?

Hello, I have to take over the job of a collegue. the person prepared written instruction and insisted on NOT using the new gui to maintain an existing project.

Is there any raison why you would like to keep the old way of working? (I'm new to both environments)

Is there any difference in output? we need to produce CHM files

 

best regards,

 

Olivier

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Peter Grainge
Peter GraingeCorrect answer
Community Expert
Mar 9, 2020 1:11 PM UTC

At the end of your CSS there are additional brackets.

} {
}

 

Delete those and then the CSS parses.

 

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Peter Grainge
Community Expert
Community Expert
Mar 9, 2020 1:12 PM UTC

Content removed as it was sent in error after solution posted.

 

 

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Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
Mar 9, 2020 1:11 PM UTC

At the end of your CSS there are additional brackets.

} {
}

 

Delete those and then the CSS parses.

 

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Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
oliviert5031601
Inspiring
Mar 9, 2020 1:21 PM UTC

Hello Peter, Indeed this did it. I'm very gratefull

thanky you very much

Olivier

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Peter Grainge
Community Expert
Community Expert
Mar 9, 2020 11:28 AM UTC

There isn't any code pasted but the issue is almost certainly something in the CSS that the upgrade could not fix.

 

The first thing I would try is a complete upgrade of your project. It will be created in a new folder and it will not change your existing version in any way. I doubt it will make a difference but it is worth a try.

 

If that doesn't work, see the Contact page on my site and send me the CSS from your Classic project. I may not be able to spot the issue but I am happy to try.

 

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oliviert5031601
Inspiring
Mar 9, 2020 11:40 AM UTC

I didn't know if this was permitted. So i've send you an email via contactpage. with attachment and text pasted (two versions :-))

 

thanks for yout help.

 

There are 3 other css files in the project. But not in the subproject I tested

 

best regards

 

Olivier

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Peter Grainge
Community Expert
Community Expert
Mar 9, 2020 9:45 AM UTC

If you are only ever going to produce CHMs, then either will work. You need to be aware though that CHMs are decreasing in popularity so what you use depends on your audience and how your software is used.

 

A CHM has to be installed on the users PC as they no longer work when installed on networks. They were good in their time and still work within their limitations but they don't offer the functionality of the newer online outputs.

 

I don't know how much further RoboHelp Classic will be developed as focus seems to be on the new user interface. However, if you are only producing CHMs then the version you have should continue to work. If your company does change to another format or already uses them as well, then going the new UI route would be better as that will continue to be developed.

 

Early on the new UI had many issues and that may be why your colleague would not use it. It is now a lot better as there have been many updates, another one due soon.

 

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oliviert5031601
Inspiring
Mar 9, 2020 9:49 AM UTC

Thank you Peter,

I'm challenging our developpers to look into new help output solutions, as we speak

i'm at least confident there won't be a difference in output between 'classic' and 2019 standard gui usage.

best regards

Olivier

 

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