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Inspiring
February 27, 2009
Question

Is there a general failure with RoboHelp 7? WYS is NOT WYG ??

  • February 27, 2009
  • 13 replies
  • 1519 views
Greetings,

Love to show you screen shots of a Herculean struggle within the RH interface to get a simple all text numbered list to align (especially when one line item runs on for a few lines) and then what shows up in the published doc.

Just no comparison.

Is this version 7 of RoboHelp simply a lemon? I've been working with RoboHelp since its inception, along with Dreamweaver, and have not seen this buggy and unstable an interface. What is the point of WYSIWYG if what you see is a total fiction?

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    13 replies

    stevenjsAuthor
    Inspiring
    March 7, 2009
    yes, I guess so.
    Peter Grainge
    Community Expert
    Community Expert
    March 7, 2009
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    Known Participant
    April 14, 2009

    We are experiencing similar issues...especially nested lists that go all over the place and cannot be fixed in the WYSIWYG editor. Often we can fix it by editing the html code directly (often appears that there are multiple tags that are "overstepping" each other). But I have also seen the "mexican jumping bean" phenomenon. And similarly, haven't had these kinds of problems in any ealier version (we are using RH7). Sometimes, we end up trashing the content altogether and retyping. It does seem to be a bigger problem for topics that are converted from an ealier version (we are going from 5 to 7) or being imported (we import mostly Word docs.)

    I would like to see the other posting that Peter referenced, but when I click it just takes me to the Adobe main forums page. I'm relatively new to forums, so I suspect I'm doing something wrong just clicking it?

    Thanks!

    Peter Grainge
    Community Expert
    Community Expert
    April 15, 2009

    Hover over StevenJS avatar and you will see links to some of his other posts.


    See www.grainge.org for RoboHelp and Authoring tips

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    stevenjsAuthor
    Inspiring
    February 28, 2009
    didn't mention these problems did not occur in prior project with RH 7 importing from like formatted FrameMaker document. The style sheet for the .fm was imported from the other .fm

    the paragraphs and line items in RH are gorged with code and no amount of 're-apply' or other styling method will allow me to align a numbered list.
    stevenjsAuthor
    Inspiring
    February 28, 2009
    The problem is that it is impossible to get them aligned in the interface. Sorry. I know the screenshots show similar (though greater) problems.

    The text comes into RH from FrameMaker mis-formatted, and despite parallel code in code view from one line to the next, they do not align. No amount of re-styling or even direct manipulation of the css seems to help.

    There are non-breaking spaces sprinkled here and there within all manner of tags. Deleting one in one paragraph tag causes several paragraphs to mis-align. Mexican jumping beans.

    There is a tag in the code for a style which does not exist in the style sheet assigned to the topic. Worse, deleting it crashes the app. repeatedly.

    I have too much work to get through to mess with this. Never had such song and dance with simple styling back in the kadov days.
    stevenjsAuthor
    Inspiring
    February 27, 2009
    What you get

    http://www.freeimagehosting.net/image.php?de3b2f54ca.gif

    How am I supposed to work with this?

    Would you care to see the underlying code in RH?
    stevenjsAuthor
    Inspiring
    February 27, 2009
    stevenjsAuthor
    Inspiring
    February 27, 2009
    Let's try that again

    [url=http://www.freeimagehosting.net/][img=http://www.freeimagehosting.net/uploads/1123a48c48.gif][/url]
    stevenjsAuthor
    Inspiring
    February 27, 2009
    What you see

    Peter Grainge
    Community Expert
    Community Expert
    February 27, 2009
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Peter Grainge
    Community Expert
    Community Expert
    February 27, 2009
    I just noticed your post refers to RH7 but the heading says RH8. Which is it?

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