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Question

issue opening a web publication with differents kind of browser

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Hello

we are experiencing some issue with a web publication even if the option mark web is checked from some firefox i have no menu

and with ie it works but if we have clickable link nothing happen i have to do a right click and save as ...

and this is ransdom cause on some pc it works

any idea ?

Thanks

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K

Kerm007Author

Known Participant

Well patches seems to work for Firefox but not for ie sionce we still have to do a right click to get the source files

Thanks

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Willam van Weelden

Inspiring

You keep repeating the same thing. But I simply don't understand what the problem is. Can you please explain: Step by step what is happening. And then what you are expecting when it goes wrong?

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OL Licenses

Participant

:-)

sorry for that

well i have aproject that i open in internet explorer and in this project there is link we can downalod sources files

When i click on the images.zip nothing happen

i have to right click and save target as to get the files

Thanks

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K

Kerm007Author

Known Participant

Hi all

for me now the only issue is in IE is the souce file i don`t have popup. i have to right on it to get it

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Willam van Weelden

Inspiring

@Kerm007: So the patches didn't work. But I still don't understand the problem. Can you perhaps post a couple of screen shots of the behaviour you are experiencing?

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Willam van Weelden

Inspiring

Which version of RoboHelp and which output? Have you installed the latest patches (and for RH10 aftermarket fixes? RoboHelp Patches and Updates | WvanWeelden.eu)

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OL Licenses

Participant

Robohelp11

Thanks

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