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beatab1962
beatab1962
Known Participant
April 28, 2021
Question

Issues with Contents search for topics with latest Robohelp 2020.4.273

  • April 28, 2021
  • 16 replies
  • 1332 views

Hello,

 

Yesterday, I upgraded my Robohelp 2020.0.1 (upgraded to 2020.0 from RH11 back in October 2020) to the latest version 2020.4.173. I am having trouble with searching the Contents for my topics. It is taking a very log time and not returning my topic even when I put in the full name of the topic.

 

I see now that you have enhanced the search to display other types of files however this is not working for me. My project is large and I want to know if there is a setting that I can use to search for topics only.

 

Thank you.

Beatrice

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    16 replies

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 28, 2021

    @Jeff_Coatsworth That's why I have asked @beatab1962 to check the About RoboHelp project.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

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    beatab1962
    beatab1962Author
    Known Participant
    April 28, 2021

    Hi,

    1. Using the About RoboHelp sample project is significantly better! It works as I expect it to and the way the 2020.0.1 version worked.

    2. The Find & Replace works better as well. It does return all the occurences of the search.

    3. The file is on the Local drive.

    4. No, I'm on the local network.

     

    This is an Upgraded project as it was originally created via Robohelp 7. Also, when I upgraded to this latest vrsion, I recall it indicated something like "This project was not generated by this version, Upgrade". So, I did that.

    Thank you again for all your help.

    Beatrice

     

     

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    April 28, 2021

    The only other thing I can think it could be would be that it's an upgraded project.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 28, 2021

    That should be quick, it's not a massive number.

    • Try the About RoboHelp sample project to see if that is significantly different.
    • Also try the Find & Replace I pointed to, is that any different?
    • Is your project on a local drive?
    • Are you working remotely?

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

     

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 28, 2021

    OK. How many topics in the project? You can get the number in Reports > Topic List.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    beatab1962
    beatab1962Author
    Known Participant
    April 28, 2021

    Peter,

    I have 1,389 topics. We have been using Robohelp for over 10 years to generate the OLH for this product.

    Beatrice

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 28, 2021

    So you are talking about Find and Replace rather than Search, correct? If not, then please clarify.

     

    Set the Filter By to Topics. If you are going to use Replace, note the two setting highlighted blue. Your choice, I'm just pointing out extra files will be created.

     

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    beatab1962
    beatab1962Author
    Known Participant
    April 28, 2021

    Hi Peter,

    First of all, many Thanks for all your extremely helpful information!!

    I am talking about entering the name of the topic that I want to work with in the Author - Contents- Search box below.

    For some reason, it is taking a very long time and the search results do not return the topic that I am looking for even though I ca find it my other means.

    Thank you.

    Beatrice

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    April 28, 2021

    You know that you're NOT talking to Adobe support here, right? This is a user-to-user forum. Are you talking about searching within the RH project or in the output?

    beatab1962
    beatab1962Author
    Known Participant
    April 28, 2021

    Yes, sorry, it's a little early and I just copied and pasted my email to adobe support.

    I'm talking about searching within the RH project..I have not tried building my output yet.

    Beatrice

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