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Known Participant
Apr 14, 2015 12:13 PM UTC
Question

Issues with sharepoint and Webhelp not displaying correctly?

I am using RH10 and webhelp generated outputs work correctly locally and when on servers. I am trying to add webhelp to SharePoint and there appears to be an issue.

The SP developer says its this part of the code that may be causing problems.

If I remove the code the page opens but without any images, style sheet applied etc.

Any ideas?

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2 replies

Jeff_Coatsworth
Community Expert
Community Expert
Apr 14, 2015 12:27 PM UTC

Are you all patched up with the latest browser fixes for RH10? Does the help appear correctly if you look at it on a local or LAN drive? If so, then I would suspect it’s some setting in SP that’s messing you up.

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Willam van Weelden
Inspiring
Apr 14, 2015 3:21 PM UTC

How are you serving the content on SharePoint? If you create a document library that shows all .htm as regular website, it normally works. What is your configuration?

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