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Mack_zie
Participant
Sep 22, 2019 6:46 PM UTC
Question

Issues wtih HTML5 responsive output after updating to RH 14.0.9

We updated to the latest version of RH Classic (14.0.9) this past week and since then noticed that our HTML5 responsive outputs contain several issues, including:

  • Spacing for numbers is no longer aligned
  • Spacing after bullet is no longer aligned
  • Random letters are bolded
  • Special characters like brackets don't show up in output

Everything looks fine in RH, including the preview window. We have not changed our css recently either. The only thing we have changed is updated to the latest version of RH Classic (we have been using RH Classic 2019 since it came out months ago.)

Has anybody else noticed these issues?

Please let me know.

Thanks,

James

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4 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Sep 28, 2019 9:39 AM UTC

I can provide you with a link to the hotfix from Adobe if you haven't already got it. Contact me via my site.

 

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Mack_zieAuthor
Participant
Sep 30, 2019 11:13 AM UTC
I got the fix. Thank you all!
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Community Expert
AmebrCommunity Expert
Community Expert
Sep 23, 2019 12:37 AM UTC

I believe there's a fix but you might need to contact adobe for it.

https://community.adobe.com/t5/RoboHelp/Responsive-output-removes-parentheses-from-output-2019r9-update/m-p/10619250

 

Here's the original post which wasn't brought over to the new forums (not sure how long the google cache link will be available for):

https://webcache.googleusercontent.com/search?q=cache:DProUvrMV4cJ:https://forums.adobe.com/thread/2652539+&cd=1&hl=en&ct=clnk&gl=au

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    shootathought
    shootathought
    Inspiring
    Sep 27, 2019 7:15 PM UTC
    Yeah, from comparing the file they sent me to the file included in the release, some regular expressions in one of the js files used to create the build weren't quite correct. RegEx is super crazy... they did fix it fast, though, and they said there will be a hotfix soon.
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