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A
Anonymous
June 2, 2008
Answered

It takes over 7 minutes to open RoboHelp

  • June 2, 2008
  • 2 replies
  • 307 views
I am running RH 7.002.001 on XP SP2. I have 2GB ram and 40GB free space on a defragmented drive. I have a Celeron processor. Even with only Outlook open, it takes 5 to 8 minutes to open my RH working environment. I have turned off Automatically check for updates and I checked Use Offline Help. Our office has generous internet bandwidth. My working environment at the moment opens the following pods: Topic List, TOC, index and glossary, the Output view, variables, SSL and the Project Set-up group. It seems that I have to click with the mouse to even get these mdi items to show up once the RH database has loaded. The project has about 350 htm files and many more images. Any ideas?
Thanks!
    This topic has been closed for replies.
    Correct answer Peter Grainge
    1] Is the project on your local drive?

    2] If not, move it there.

    3] If it is, then make a copy and with RH closed delete just the CPD file. Open the copy and see if that makes a difference.

    2 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    June 2, 2008
    It shouldn't give problems but nothing is guaranteed. It has the same effect as compacting the database, it removes redundant information that slows thing down.

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    June 2, 2008
    1] Is the project on your local drive?

    2] If not, move it there.

    3] If it is, then make a copy and with RH closed delete just the CPD file. Open the copy and see if that makes a difference.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    A
    Anonymous
    June 2, 2008
    Thanks, Peter. That seems to have made a difference; I'll see how things progress. If RH slows down again, is this a technique that can be used safely regularly? It seems to act like a defrag operation.
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