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wab81632584
Participant
March 13, 2020
Question

Japanese TOC not well formatted

  • March 13, 2020
  • 3 replies
  • 289 views

Hi,

 

I have an issue with Japanese (and other Asiatic language like Chinese etc...), the TOC has not well formatted characters. After a lots of debugging I found that the whtdat*.js are corrupted characters.

Altought I selected the Encoding "Japanese" in the WebHelp interfece, the whtdat*.js are produced in UTF-8 format and so they are illegibile.

What I have to do to see the right characters in the TOC section for Asiatic Languages?

Thanks

    This topic has been closed for replies.

    3 replies

    A
    Community Expert
    AmebrCommunity Expert
    Community Expert
    March 17, 2020

    You could check that the project settings are set to Japanese. And maybe the operating system language (although I thought that was only necessary with chm files).

     

    Otherwise, you could create a small test project and see if it works there. That would help rule out a problem with your current project.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    March 13, 2020

    In case someone else can think of something, you haven't said which version of RoboHelp you are using. If 2019 is it Classic or the New UI?

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    W
    wab81632584Author
    Participant
    March 16, 2020

    I'm using Robohelp 2017.

    Thanks

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    March 13, 2020

    I think this is one that only Adobe can fix.

     

    You could try techcomm@adobe.com to see if they are aware of it and have a fix.

     

    Otherwise please follow this link to report bugs. https://tracker.adobe.com

     

    Post the link to your bug report in this thread and others can vote for it. The more people who do so, the higher it gets prioritised.

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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