I just updated RH 2017 with Update 3 and when I try to compile Responsive HTML 5, it won't load. There's a JS error with our customized Azure Blue screen layout.I have 2 questions for Adobe:When will you fix this?When will you go back to beta testing before releasing updates? Releasing buggy software is unacceptable.Thanks!!

Inspiring

Question

JS error after Update 3 - Responsive HTML 5

Forum|Forum|8 years ago
January 3, 2018
12 replies
1090 views

I just updated RH 2017 with Update 3 and when I try to compile Responsive HTML 5, it won't load. There's a JS error with our customized Azure Blue screen layout.

I have 2 questions for Adobe:

When will you fix this?
When will you go back to beta testing before releasing updates? Releasing buggy software is unacceptable.

Thanks!!

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Jeff_Coatsworth

Community Expert

Psst, you realize you're NOT talking to Adobe here, right? This is a user-to-user forum where Adobe staff occasionally peek in.

C

CaitlynJohnstonAuthor

Inspiring

I knew I'd get your attention. So what's the scoop with this error?

Jeff_Coatsworth

Community Expert

You think I'm an Adobe employee?? I'm not - hint: you'd see "Staff" underneath my name badge. ;>)

As for what's happening in this case, there's a number of troubleshooting steps you can try:

- is it happening with all browsers or just one?

- does it occur if you use one of the sample projects?

- does it make any difference on where the output is located - local LAN drive vs. Web server?

- you mention "customized Azure Blue" screen layout - have you tried it with the "factory" layout or any other layouts?

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