Just need a Robohelp Reader to access a technical manual

Forum|Forum|8 years ago
September 27, 2017
1 reply
488 views

Hi, I am an electronics tech and I have a job to repair some irrigation monitoring equipment.

I have the technical manual file ... but they tell me it can only be accessed by a Robohelp Reader.

I know Google is my friend ... but I have spent hours trying to find something just to open the manual!!! ... and finally decided to download the free trial just to get access ... until I find it is nearly 1Gb in size.

Can anyone please point me to a program which will open just this one manual I need please.

Thank you very much.

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Peter Grainge

Community Expert

It's not RoboHelp Reader you need (no such thing) but Acrobat Reader.

Different program and smaller.

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A

Anonymous

Thanks for the prompt response Peter.

The file I downloaded was an .exe file ... so I emailed the company to ask why it was an .exe and not a pdf ...

My email ...

I have downloaded the manual for the AgriFlo II Series units but was just a little nervous seeing that it is an .exe file and not a pdf.
Can you reassure me that the file is ok please.

and they responded ...

"The Series II manual is a RoboHelp file. You’ll need to find a RH reader on Google somewhere in order for it to work. The S2’s have been out of production for 10 years!"

I must be missing something here.

The place I downloaded the manual from is here ... Flowmeters | Flow Metering Technology ... half way down the page ... "Series 2 user guide"

Peter Grainge

Community Expert

RoboHelp does not generate any exe outputs and there has never been such a thing as a RoboHelp Reader.

It may be that they have created an exe that installs the manual you want but there is no way of knowing what an exe is going to install.

You need to go back to them and ask for a better explanation and point out there is no such thing as a RoboHelp Reader. Whether you trust them depends on your knowledge of the company concerned.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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