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October 13, 2011
Question

Left Pane Width in Browser-Based Air Help

  • October 13, 2011
  • 2 replies
  • 1354 views

I recently transitioned to TCS 3.5 and have noticed an issue with my generated browser-based Air help where the left pane (Contents / Index / Glossary etc) is way too large (far larger than the longest topic name). This was not the case with the exact same project generated as browser-based Air help in TCS 2.0. I saw this thread (http://forums.adobe.com/message/3295664) which alluded to this same issue with RH 8 though in that case the author wished to increase the size of the pane.

This issue has been consistent across Firefox and Internet Explorer and at differing screen resolutions. I know the width of the left pane can be manually adjusted but my audience is not exactly tech savvy and this would not be intuitive for them. The response to the RH8 thread indicated that the size could NOT be adjusted. I am hoping that this is not the case for RH - OR - at least someone can explain why the same project generated in TCS 2 does not reflect this increased width issue.

Any assistance would be appreciated.

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    2 replies

    Inspiring
    November 12, 2018

    Not just me either then! Does anyone know of an answer to this?

    Peter Grainge
    Community Expert
    Community Expert
    November 12, 2018

    AirHelp has not been updated for several versions of RoboHelp and is not included in RoboHelp 2019 other than in the Classic version. I very much doubt you will see any updates in future. It simply did not prove popular.

    Responsive HTML 5 help is where things are going now.


    See www.grainge.org for free RoboHelp and Authoring information.

    @petergrainge

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    Inspiring
    November 12, 2018

    Thanks, Peter - helpful as ever.

    The main thing for me is that I need the output to be distributed as a standalone application. I saw your comment to say that you could do this with Responsive HTML 5. I had a look at your site and can see how you would generate a mobile app but can't see I can generate a desktop app.  I've downloaded a trial version of the RoboHelp 2019 and can see how I might output some local, interlinked web files but I am looking for more of a desktop application look and feel.

    Are there any pointers you can offer in this regard? I have all the files from my old Air Help build and wondering if it might just be a case of abandoning RoboHelp and getting something bespoke built from the original files. It is a shame as the old AirHelp really did provide the output I was looking for.

    November 8, 2011

    This problem drove us nuts too... Believe me Adobe is aware of it and surely they ll fix it soon...