Links between Child projects not working in Internet Explorer (WebHelp Output)

Question

I have set up a test environment with two child projects in order to test that links will work between child projects. I found that when creating WebHelp output, the links work OK in Chrome, but not in IE. It is not possible to follow the link, or right-click it and open a new tab. Could this be a problem with the way IE handles relative paths, and if so, could anyone suggest a workaround?

Any advice would be appreciated. (Robohelp v11, IE version 11.)

Peter Grainge · Accepted Answer

A partial breakthrough: the links worked OK after I moved the output folders to a network location. I also noticed that when the files were located on my local drive, there were three forward slashes after "file:", but when accessed over the network, there were only two.

The demo also has three forward slashes after "file:", and that works OK so don't think we have arrived at the root of the problem yet...

Normally I would suggest sending me your projects so that I could take a look. However, your timing is bad as I cannot offer to do that for several weeks now.

When you use IE are you seeing a message about active x and wanting you to allow it? I am thinking that could be the problem as that only occurs with local installations. On the other hand, if that was the cause, you would see it with my projects as well.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Jeff_Coatsworth · Answer

Are you all patched up in RH11?

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