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Inspiring
April 8, 2008
Question

Links missing from printed version

  • April 8, 2008
  • 2 replies
  • 691 views
Using RH7 on a help text originally created in RH5, my printed documentation has no links at all-- not even non-working links. The link text comes through as plain text. While the printed documentation is being generated I repeatedly get a message from Microsoft Word, saying "Word cannot save this file because it is already opened elsewhere (C:Documents and Settings\...\Normal.dot)" This message makes me think the link problem is related to templates. When I open the resulting document and look under Tools > Templates and Add-ins, it shows these templates:

- In the "Document Template" box, C:\Documents and Settings\ccbrewst\My Documents\I-GUIDES help\IGUIDES_RHT.dot

- In the "Checked items" box, rhd.dot and SnagIt Add-in.dot

It doesn't mention Normal.dot. Can anyone tell me if the link problem is related to templates, and why I get the message about Normal.dot? (I think I'm over my head!) Thanks.
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2 replies

Peter Grainge
Community Expert
Community Expert
April 8, 2008
Your link question and answer could be useful to someone else, a post with that edited out is not. However, you should see an Edit link in your own posts.

Look in your Word settings. There is a setting to force Word to prompt for changes to Normal. Try turning it off.

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Inspiring
April 8, 2008
I wish this forum would let me edit my previous submission. I wasn't getting links because I hadn't checked the "Retain Hyperlinks" box. Duh! I didn't know that choice existed. But I'm still getting the message about Normal.dot, so I'd still like to know about the template issue. Thanks.