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Inspiring
July 20, 2012
Question

"Lng" and "stp" files missing from SSL folder

  • July 20, 2012
  • 7 replies
  • 1985 views

One of our writers' SSL folder is showing differences from the other writers, even though we're presumably starting with the same project files. These differences are causing difficultes when this user attempts to publish.

Among other things, the [projectname].lng and [projectname].stp files are missing from the troublesome environment's SSL folder.

What would be wrong with the project settings or source that would cause these generated files to not appear?

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7 replies

Peter Grainge
Community Expert
Community Expert
July 21, 2012

This looks like a source control issue so I am venturing into the unknown for me as I do not use source control. However, as no one else has come in, any idea is better than none.

In Snippets on my site there are details of files that should never be checked in or out and the files you mention are not listed. Could it be as simple as the required files are not being accessed?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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RoboColum_n_
Legend
July 21, 2012

It is difficult to say what could be going on here without some more information. Try checking out the project to a brand new location. Do all the required files check out? If they do, you've managed to eliminate any source control issue.

BTW is there a reason why your output folder is in source control at all? Could you not just publish to a shared drive?

Captiv8r
Legend
July 21, 2012

Hi Colum

Just a heads up on the output folder thing. I used to wonder the same thing myself until I finally saw the reasoning.

There are many tech writers that store only the output folder in source control. The reason is simple. When the application developers create the application, they check out of source control and perform the build. By having only the output files, they are only concerned with the help files that will support their application and need to be included in the build.

Cheers... Rick

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