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April 8, 2010
Question

Losing punctuation in a topic

  • April 8, 2010
  • 1 reply
  • 316 views

In one topic source file, all periods disappeared, except for those at the end of a paragraph. This includes periods in tables. It is also missing some semicolons and end parens.

The html also shows that the periods are missing. (I had thought there was some weird mishandling of the html.)

I could not find a reason why this happened, so I put them all back in manually.

I shut down RH and my PC for the day.

I turn on my PC and start RH. I go to the topic again and it is missing some of the periods I re-added.

Yes, this sounds crazy. And, yes, the punctuation was definitely there before.

Does anyone have thoughts about the possible cause?

I am using TCS 2.

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    1 reply

    Peter Grainge
    Community Expert
    Community Expert
    April 14, 2010

    Have you resolved this one?


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    April 14, 2010

    There hasn't been a reoccurrence as far as I can tell, but I still haven't figured out what caused it in the first place.