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davidk99046111
davidk99046111
Inspiring
April 15, 2022
Question

Mac - RH 2020 v6 - Deprecation errors

  • April 15, 2022
  • 2 replies
  • 387 views

Hello,

Is anyone else having issues with the deprecation of libraries used by RH?

I am one of those users that has to launch RH from the command line in order to generate PDFs. 

This week, my builds have been taken much longer to generate and sometimes get stuck in a loop where the process never completes.

In my terminal window, i am getting errors like the ones below when i try to generate a PDF.

(node:3487) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead

 

2022-04-15 08:41:36.415 Adobe RoboHelp 2020 Helper (Renderer)[3483:62529] NSSpellServer isWord timed out, index is 0
(node:3487) Electron: Loading non-context-aware native module in renderer: '/Applications/Adobe RoboHelp 2020/Adobe RoboHelp 2020.app/Contents/Resources/app.asar.unpacked/node_modules/java/build/Release/nodejavabridge_bindings.node'. This is deprecated, see https://github.com/electron/electron/issues/18397.

 

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    2 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 19, 2022

    Whilst a ticket at https://tracker.adobe.com may be required I would go to Support first for a quicker reply. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp. 

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    April 18, 2022

    Have you tried updating to Patch 7 to see if the errors still appear?

    davidk99046111
    davidk99046111Author
    Inspiring
    April 19, 2022

    not yet.  But the Buffer() deprecation was several years ago, which has me puzzled as why it is still being used.  I reinstalled update 6 and i still encounter that issue.  Digging through the logs, I also found a memory leak error as well.  I will create a ticket for both. 

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