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Participant
May 25, 2011
Question

maintaining internal word cross references in word import

  • May 25, 2011
  • 1 reply
  • 313 views

I'm using RoboHelp 9.0.1 trying to import Word 2007 (docx) in order to generate a WebHelp. I have adjusted my style mapping in order generate an appropriate TOC with books and matching sub chapters, which works fine. However, internal Word cross references from the original Word document are not transformed into hyperlinks.

I have already tried/verified the following:

- The "convert cross references to hyperlink" option is checked in the RH-Word import settings.

- I also tried fiddling with the Framemaker options as it is suggested in another thread (see beneath), with no success.

- Within the Word source document I tried both options with "use hyperlinks instead" when creating cross references.

- The RH-HTML source, in all of my attempts, does not show any links in the corresponding locations.

What may I be missing here? According to another, similar thread, the feature should work and is really not that challenging:

"RH9 - Can not create ANY links in linked Word documents"

http://forums.adobe.com/thread/854095?tstart=0

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    May 25, 2011

    In my testing, I got a link in the RH topic, but it wanted to launch the target Word doc instead of jumping to the desired RH topic. I'd say this sounds like a bug - so go ahead and report it.