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fashionable_artist157F
Known Participant
June 3, 2014
Question

Mapped topic names missing in Map ID dialog

  • June 3, 2014
  • 2 replies
  • 1250 views

Using Robohelp 10/FM11

We recently noticed that some mappings in the All Map IDs dialog appear unmapped, but actually work properly.  Specifically, the map ID is valid, but the topic name it's mapped to is not displayed in the dialog.  That column is blank.  The .h and .ali files appear to be fine.  What's more, I noticed when I created a single sourced project from FM to RH, the markers I created manually work, but the matching topics are similarly "blank" in the dialog even though they are present in the .ali and .h, and the links work fine.  The markers that RH creates for the individual chapter names actually do appear with topic titles, the markers i create to do not. Also, the topic properties only show the RH generated Map ID, not the one I created, but again the ones I created are in the adjunct files and seem to work.

The reason I am posting is that editing .h and .ali to verify mappings are correct is not trivial. We should be able to verify the mappings in the GUI.  I would note that this did not seem to be an issue in RH9. I was able to generate the book and see that my IDs mapped across properly by examining them in the Map ID GUI.

It is not clear to me what could have changed in RH10 to prevent the GUI from displaying the mappings but this seems like a defect. I wondered if anyone else had encountered it and come up with a solution.

Here are some notes and a pic, from a small sample project, for reference:

The vv_ tags come from the FM book as "HelpMarker" values

The MapID dialog looks like this...the book chapters are titled uc-foo.fm

Here is an example of a topic that has the automatic "marker" for the chapter listed, but not my vv_licensing marker; see below that it does appear in the .ali file

Map IDs are automatically being assigned for my HelpMarkers

BSSCDefault.h:

#define vv_streams_view    7

#define vv_media_monitor    11

#define vv_licensing    1

#define vv_call_search_view    3

#define vv_conversation_view    5

#define vv_single_call_view    9

#define uc-licensing    2

#define uc-call-search    4

#define uc-conversation-view    6

#define uc-streams-view    8

#define uc-single-call-view    10

#define uc-media-monitor    12

The URLs are correct for the HelpMarkers -- why aren't these in the MapID Dialog above?????

Project.ali

<?xml version="1.0" encoding="utf-8"?>

<aliaslist version="1.0">

    <alias name="vv_single_call_view" link="uc-help\uc-single-call-view\uc-single-call-view.htm#CSH_1">

    </alias>

    <alias name="vv_call_search_view" link="uc-help\uc-call-search\uc-call-search.htm#CSH_1">

    </alias>

    <alias name="vv_conversation_view" link="uc-help\uc-conversation-view\uc-conversation-view.htm#CSH_1">

    </alias>

    <alias name="vv_streams_view" link="uc-help\uc-streams-view\uc-streams-view.htm#CSH_1">

    </alias>

    <alias name="uc-call-search" link="uc-help\uc-call-search\uc-call-search.htm">

    </alias>

   <alias name="vv_licensing" link="uc-help\uc-licensing\uc-licensing.htm#CSH_1"> <-- note that these HelpMarker IDs do not appear in Topic Properties, as illustrated in above screenshot

    </alias>

    <alias name="uc-conversation-view" link="uc-help\uc-conversation-view\uc-conversation-view.htm">

    </alias>

    <alias name="vv_media_monitor" link="uc-help\uc-media-monitor\uc-media-monitor.htm#CSH_1">

    </alias>

    <alias name="uc-licensing" link="uc-help\uc-licensing\uc-licensing.htm">

    </alias>

    <alias name="uc-streams-view" link="uc-help\uc-streams-view\uc-streams-view.htm">

    </alias>

    <alias name="uc-single-call-view" link="uc-help\uc-single-call-view\uc-single-call-view.htm">

    </alias>

    <alias name="uc-media-monitor" link="uc-help\uc-media-monitor\uc-media-monitor.htm">

    </alias>

</aliaslist>

This topic has been closed for replies.

2 replies

F
fashionable_artist157FAuthor
Known Participant
March 26, 2015

Still wondering if anyone else has had this occur in their project.  I've since converted my project to be HTML only rather than linking to FM, but the issue is still present. I've checked BSSCDefault.h and superhelp_541.ali to ensure they do not have any weird characters and that they are consistent with each other.  To no avail. I still have blank entries for some records -- Seems to be unrelated to order of topic creation. Some very old records show no topic as well as newer ones. The mapping works, it is just not displayed in the dialog itself.

:/

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 26, 2015

Yes, I get that effect in the Map ID screen if I’ve imported content from FM, saved the RH project and then retrieved it again later. The Topics only seem to display when the project is freshly imported; once you’ve closed RH and reopen the project again, they all disappear from the screen (but you’re correct, they all still function fine – it just makes editing/deleting them hard to figure out).

F
fashionable_artist157FAuthor
Known Participant
March 26, 2015

Hi Jeff

Thanks for answering.  The map IDs that are misbehaving are not all related to the files originally sourced from FM. The project has about 2700 topics, of which only a handful were converted from FM.  I wish there was an obvious way to determine how to make the map ID dialog show the data that it clearly "knows" is present.

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
June 3, 2014

Check your FM source to ensure that the vv_licensing marker text is being applied to the topic properly with the correct type of marker.

F
fashionable_artist157FAuthor
Known Participant
June 3, 2014

Hi Jeff:

Thanks for replying.  Yes, they are. I know my post was a bit wordy, but I think I mentioned that the markers actually do function, they just don't show in the GUI.  Here is a screenshot of a ListofMarkers from the FM.  The thing that is distressful is that the associated topics are mapped but the topic name is not displayed in the MapID Dialog.

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
June 3, 2014

So these all appear to be in some uc-help FM doc – when it gets split up, is there something different about the paragraph tags you’re using for pagination for this vs. the ones that seem to work?

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