Merged CHM - last added chm bumped off

Forum|Forum|16 years ago
November 9, 2009
1 reply
1969 views

I have created a merged help file (chm) using RoboHelp 7 on winx XP SP2 and IE7.

I can see that the TOC, index, and search works fine on my machine and any Vista mchine. But on some machines (for example, Win XP SP3 with IE7), the last added chm is bumped off. (In my case, it's the Glossary). Also, in this environment, the index and search results are only partial.

Any suggestion on what's causing this issue?

Thanks.

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RoboColum_n_

Legend

Are all the CHMs installed in the same directory? If they aren't, they won't appear in the TOC, index or search.

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P

psk_rhAuthor

Known Participant

Yes, they are all in the same folder. And they work fine on a Vista machine. But when I copy the chm files to an XP or Win 2003 machine, the last chm is bumped off and the index/search results are incomplete.

RoboColum_n_

Legend

Checked on machines with Win XP SP3 and IE7 - Glossary.chm is NOT displayed

in TOC.

Works fine on Win XP SP2 with IE7

Works fine on Vista with IE7/8

I added another Glossary2 to the parent CHM - only then can I see the

Glossary1 (but glossary2 goes missing again) on problem machines.

As I said earlier, moving the chm above other chms in the TOC also does not

help.

One other thing worth checking is that you have $global_ as a prefix on all our CHM window definition names.

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