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Inspiring
Aug 21, 2018 12:05 AM UTC
Answered

Merged HTML5 Help TOC Not Working Correctly on RH Server

When creating a merged HTML5 project with 7 child projects, the merged project works fine locally except when published to the RoboServer. On the server, when I open the merged project by clicking View Project, the TOC does not display. Predictive search isn't working. But if I do a search, the results tab displays topics from the child projects which I can then open.

By the way, when publishing, I get "No default window for <project name>" errors for the merged and child projects. I didn't think a default window was required for HTML5 layouts.

I'm using RoboHelp 2017 with (Update 2). And I'm generating help with the Indigo layout.

I've created merged projects (with parent and child projects) before with WebHelp Pro without this problem.

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DirkD007Correct answer
Inspiring
Aug 21, 2018 5:44 PM UTC

Didn't have to call support, thankfully. We installed the RoboServer 10 (Update 1) patch today and that resolved the issue.

Update 1 for RoboHelp Server 10 – Adobe TechComm Blog

2 replies

Peter Grainge
Community Expert
Community Expert
Aug 21, 2018 7:20 AM UTC

I think you might need to go to Adobe Support on this one.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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DirkD007AuthorCorrect answer
Inspiring
Aug 21, 2018 5:44 PM UTC

Didn't have to call support, thankfully. We installed the RoboServer 10 (Update 1) patch today and that resolved the issue.

Update 1 for RoboHelp Server 10 – Adobe TechComm Blog

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