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michelled60596123
Known Participant
April 27, 2023
Question

Microcontent - Chatbot output failing with 404 message in RH log

  • April 27, 2023
  • 2 replies
  • 182 views

I am trying to build a chatbot output preset after generating the JSON for the DialogFlow, but I am getting this error in the log:

'7 PERMISSION_DENIED: IAM permission 'dialogflow.intents.create' on 'projects/xxxx' denied.

Does anyone know how to add IAM permissions to allow my user to create intents?

 

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    2 replies

    Peter Grainge
    Community Expert
    Community Expert
    April 27, 2023

    You could try applying Update 2 but I don't think that will change the issue. There is a bug in 2022.1 meaning Check for Updates will not work. See https://helpx.adobe.com/robohelp/using/whats-new-robohelp-2022-release-update-2.html and click the link in the red box.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

     

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    Peter Grainge
    Community Expert
    Community Expert
    April 27, 2023

    You haven't said which version of RoboHelp you are using. Please always start a thread with this information.

    • Please go to Help > About and include the full version number.
    • If you are using 2019 also state whether it is 2019 Classic or 2019 New UI.

     

    See if this topic for 2022 helps. RH2022 Chatbot Output (grainge.org) You can also find a 2020 version there. If not, that's the limit of my knowledge. In the absence of anyone else coming along, you will have to try Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp. 

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    michelled60596123
    Known Participant
    April 27, 2023

    Hi Peter

    Thanks for your response. I am using 2022.1.88. I am referring to RH2022 Chatbot Output (grainge.org)  as I work through the configuration,