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A
Anonymous
February 5, 2014
Question

Microsoft Server 8 RoboHelp 8

  • February 5, 2014
  • 2 replies
  • 740 views

My IT department wants to know whether my version of RoboHelp (version 😎 is compatible with Microsoft Server 8.  They also want to know whether it can be virtualized.  We are moving to Windows 7 from XP within a month and they will be upgrading my server at the same time.

I've Googled and looked on the Adobe pages, but cannot find an answer.  Help?

Thanks,

Holly

This topic has been closed for replies.

2 replies

A
Anonymous
February 5, 2014

I received this in response to Jeff's reply from IT when asked if that answered their concerns:

  • No,  we need to know if our current version of RoboHelp is compatible with Server 2008.  This is the version that is currently on the server mp1rbh.  This has nothing to do with what’s on your desktop.

I explained that the files that I publish to the server are html documents and other files with common extensions.  Is that a correct interpretation of a published project?

Captiv8r
Captiv8r
Legend
February 5, 2014

Hi there

Asking if the current version of RoboHelp is compatible is completely different than asking if the OUTPUT from the current version will run.

The question to answer here is to determine if you are wanting to install the RoboHelp application itself on the server to manipulate projects and create output or if you are only concerned that the OUTPUT created from RoboHelp will work when it has been placed on the server.

Cheers... Rick

A
Anonymous
February 5, 2014

The output.  RoboHelp resides (and has for the last 13 or so years) on the hard drive (C) on my computer. 

I'm trying to get the IT folks to understand that it may sound crazy to them, but that is how it works. I can't put the app itself on an external drive and still work with it.

Now they want to know whether I even need a server at all or if the files can be published to a common file server.

I believe that it can be put on a communal company box, since the RoboHelp Server that we purchased years ago has never been set up properly anyway.   The file extensions in the published output (HTML) are all just normal files and folders.

Thoughts?

Thanks,

Holly

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
February 5, 2014

Your version of RH will remain on your workstation – you may have to run RH8 in virtual XP mode on your Win7 machine – you should be able to find out if RH8 is compatible with Win7. Server versions don’t really impact RH installs except for version control system compatibility.

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