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fashionable_artist157F
Known Participant
November 30, 2015
Answered

Mis-linked images - RH images database is where?

  • November 30, 2015
  • 1 reply
  • 926 views

Hi all:

We have a project with hundreds of images. On occasion, we've experienced an image file seeming to be associated with a topic that actually does not have any reference to that image. Nor has it ever had a reference. When we want to delete that image, we have to delete and re-add the ghosted topic. Although this is not a critical problem, it has been happening more often, which leads me to think that RH is choking on the number of images we are trying to manage in the project.

So, the question I have is how does RH track the images. I've not found any database mentioned via Google. I am also not finding any system file that is touched when we modify an image filename. It almost seems as though RH is building the relationship between the topic and images each time the project opens - perhaps storing those in the CPD file.  Does anyone know if this is the case? Seems inefficient.

Anyway, I'd like to know so I might have some sort of method to debug the cause of the mis-attachment.

Diana

This topic has been closed for replies.
Correct answer Peter Grainge

You don't say if you have tried deleting the CPD file, have you?

The reason for the CPD is having such a cache assists when working on the project.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
November 30, 2015

Have a gander at one of Colum’s old transferred posts on the CPD file - http://www.uacolumn.com/rh_cpd/

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
November 30, 2015

You don't say if you have tried deleting the CPD file, have you?

The reason for the CPD is having such a cache assists when working on the project.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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fashionable_artist157FAuthor
Known Participant
November 30, 2015

Hi Peter (and Jeff):

I did not delete the CPD file because it's been my understanding that RH now automatically deletes and recreates it upon each launch!!!! I tried that though and it certainly did do the trick. Unbelievable. I really thought the cpd was clobbered on each open.

Durh.

Diana

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