Missing Folders

Forum|Forum|8 years ago
April 5, 2017
1 reply
471 views

I am using RoboHelp 2015. RoboHelp stopped working while I was in the middle of a project. When I reopened the project, several folders went missing from my Project Files list. Is there a way to bring them back without recreating the folders and reimporting the content?

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Captiv8r

Legend

Things to check:

From the Project tab, click Display Topics and see if the Empty Folders item changes anything. (it could be that for whatever reason the topics were dropped and leaving the folders empty and if you aren't viewing empty folders...)

Perhaps the Project Manager pod simply needs to be expanded?

If neither one of these is the case, perhaps try clobbering the CPD file.

Click here to watch a video on how to clobber the CPD

Cheers... Rick

D

daveh0714Author

Known Participant

Thanks, I tried those ideas but it didn't work. The folders and content are on the source drive but they do not load into the project. The long way is to recreate the folders and reimport the content. I was hoping there was a quicker way to recover the content.