Skip to main content
Jake_Teschler
Known Participant
August 17, 2012
Question

Missing Images After Moving RH8 for Word Project

  • August 17, 2012
  • 2 replies
  • 699 views

Hi everyone!

I am encountering a problem that I cannot solve, so I thought I would try posting here for some help from the pros.

I am working with a legacy RH for Word project. I currently have RH 8 and Word 2007. I relocated the project and all of its associated files from my local machine to a network drive. Now I have found that all of the image files that I have used throughout the project are showing up as broken links.

I have tried deleting and readding the references with no success.

I have also made sure that both the path to the current location and the path to the old location show up in the list under "All Project Folders" on the Help Image Properties box (with the current location on top of the previous location, if that matters).

The images display if I do the Active Test and they display when I bring up the Help Image Properties box. I have double and triple checked that the images are in both locations, but when it comes time to generate the primary layout and view it, they are broken again.

I am at my wits end, so any help you can give me would be greatly appreciated. Thanks!

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 17, 2012

Many moons since I have used RoboHelp for Word but I am suspecting the issue is moving the project to the network. I think it is OK to have the documents on the network but not the project.

Not sure and more than happy for a RoboHelp for Word user to chip in and contradict.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Jake_TeschlerAuthor
Known Participant
August 17, 2012

I had no idea you could have the project files separete from the documents that make up the project! Hmm...this is going to give me food for thought. Maybe the cure would be to move the whole enchilada back onto my local machine?

If that is the case, I will have to take up the idea of how to let multiple authors have access to the source files at another date, since that is theoretical at the moment.

The mind boggles.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices