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TXTechWriter
Inspiring
Jun 25, 2015 6:27 PM UTC
Answered

Missing links in RH 2015

I just upgraded to RH 2015 and about half of my links are not working. I tried reimporting the document, but that didn't fix anything.

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    TXTechWriter
    TXTechWriterCorrect answer
    Inspiring
    Sep 21, 2016 2:56 PM UTC

    Sorry we could not share our proprietary documents. The answer is to fix the links in RH. Not sure what Word is doing but something is lost in the importing process.

    20 replies

    TXTechWriter
    TXTechWriterAuthorCorrect answer
    Inspiring
    Sep 21, 2016 2:56 PM UTC

    Sorry we could not share our proprietary documents. The answer is to fix the links in RH. Not sure what Word is doing but something is lost in the importing process.

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    Peter Grainge
    Community Expert
    Community Expert
    Jun 26, 2015 5:14 PM UTC

    Links to what? Other parts of the document, external websites?

    Where are they not working? All outputs or a specific output?

    Have you tried copying your backup of the previous version and upgrading again?


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    TXTechWriter
    Inspiring
    Jun 26, 2015 6:16 PM UTC

    All of the links go to somewhere else in the document. I have re-imported the document and reimported the help file. Same result. Links still have the blue underlined text, but no links associated with it. I reported it as a bug to Adobe.

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    Peter Grainge
    Community Expert
    Community Expert
    Jun 26, 2015 6:49 PM UTC

    Is this a document you can share with me?

    If you can, see the Contact page on my site.

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