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Known Participant
July 29, 2010
Question

Missing Project File

I work with Robohelp 8 creating a variety of projects (html webhelp etc.) in Windows Vista.

I opened Robohelp today, selected my most current project (wip) and a blank screen came up.

(The files exist on my hard drive, however, the project file returns a blank screen.)

I tried to open the project file using File/Open and got the same results.

I tried to open a few other previously completed RH8 projects, with the same results.

Is there someway to 're-create' the project file or do I have to import all the html files and images?

Thanks.

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10 replies

Peter Grainge
Community Expert
Community Expert
July 29, 2010

How long did you leave that blank screen showing?

Try the sample projects as well.

You will find the samples at

C:\Program Files\Adobe\Adobe RoboHelp 8\RoboHTML\Samples\en_US

or

C:\Program Files\Adobe\Adobe Technical Communication Suite 2\Adobe RoboHelp 8\RoboHTML\Samples\en_US


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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10570FanAuthor
Known Participant
July 29, 2010

I checked both samples and neither exist in my Adobe directory.

And I left the blank screen up around 30 seconds (for the project I was currently working on) and only a few seconds for some of the 'older' projects I had worked on.

Noreen

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Peter Grainge
Community Expert
Community Expert
July 29, 2010

If those two projects are not there, that is a clue to your problem, they are installed by default.

Also try letting it run for longer than 30 seconds.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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