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robogirl62
Known Participant
March 30, 2012
Question

Missing TOC Book in Merged WebHelp

  • March 30, 2012
  • 10 replies
  • 1274 views

It's late on a Friday, and I'm brain dead. I am using a merged WebHelp structure (based on Peter Grainge's model with parent project only having one topic and using redirect to first child project) for my company's disaster recovery plan (separate department plans plus a master company plan). I recently added a new department plan. When I generate the merged help, the new department plan (Marketing) appears in the TOC but another one that should be there (Underwriting) is not showing up. Does this have to do with the length of the TOC? Seems like I recall having a problem with long TOC's before (in another job and project) but not sure if that's the issue or not.

Any guidance on where to troubleshoot would be appreciated. Thanks!

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10 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 31, 2012

Nested TOC can be a problem occasionally but this one should be at the top level and that list is not too long. There is no maximum that I am aware but I have seen many that are way longer than that one.

Is the missing book a single project?

If you have just added a project that is showing, you must have regenerated the parent to make it show. It shouldn't be necessary but have you tried regenerating all the projects or maybe just those below the new one?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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robogirl62Author
Known Participant
March 31, 2012

Yes, the missing book is for a single project. I re-generated the one for Underwriting (which was missing before) and now it appears in the merged TOC, but the new one (Marketing) does not. That's why I thought it might have something to do with length of TOC. Each department plan has about 4 or 5 sub-books (level 2) underneath them and most have a 3rd-level sub-book. The IT plan goes even deeper with 4th and 5th level sub-books. However, the IT plan is showing up in the merged TOC, but it comes before Marketing and Underwriting (they are listed alphabetically).

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 31, 2012

In this situation my next trick would be to publish the parent again and then each of the children in turn.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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