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September 20, 2010
Question

Missing topics in printed documentation

  • September 20, 2010
  • 2 replies
  • 1837 views

I am using RoboHelp V7 and WebHelp as my Primary Layout. My project has approximately 100 topics.

The project is basically an A-Z with various topics saved into 26 folders (A-Z). The printed documentation prints perfectly except that the H1 headings for all the 'A' topics are missing from the resulting Word document.

The table of contents in the Word document is correct, with "A" listed but none of the topics are listed in the TOC. The topics appear in their correction location in the word document except the H1 headings is missing. The heading "A" appears in the correct location in the Word document.

In each topic the H1 is in the header and draws its text from the name of the topic.

All the 'A' topics were created manually and the rest 'B-Z' were imported from an Word Document. This appears to be the only difference between the topics!!

All the topics (A-Z) are connected to the same template and access the same CSS file.

On the final screen of the Print Documentation Wizard (Print Document Appearance - Pninted Documentation) I have tried connecting to different templates from the drop down list under MS Word Template. I have also created my own *.dot file out of a resulting document (i.e. stripping all the text and saving as *.dot). But no luck.

Any thoughts?

Many thanks in anticipation.

This topic has been closed for replies.

2 replies

Known Participant
October 26, 2010

With more investigation, it seems that the topic that I wanted printed in my doc was in the header, in a table, and despite the fact that it was H1, this seems to be the issue.

I have since rectified the project by creating a duplicate heading in the body of the page and used conditional text for print only. This is the risk one takes when taking over a project that someone else started.

Thanks to all who responded and tried to help.

Peter Grainge
Community Expert
Community Expert
September 27, 2010

Is this resolved?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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September 27, 2010

Peter,

I am still open to suggestions. Many thanks

Michael

Peter Grainge
Community Expert
Community Expert
September 28, 2010

The A topics were created manually and they are the ones with the problem. Check the HTML of the H1 style. Is it just <H1> or is it something else?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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