Inspiring

Question

More patch woes after installing newest Robohelp update?

Forum|Forum|9 years ago
November 7, 2016
2 replies
942 views

I installed the new Robohelp update this morning hoping for a fix to the TOC filtering defect (and other defects that were not fixed). While the TOC issue seems to be improved, my Style and Formatting tab is now possessed. It flickers constantly like it keeps trying to load an reload the style sheet. Maybe it corrupted the css file? Is anyone else noticing this? Robohelp is basically broken now.

HTML

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Germanedge Solutions GmbH

Inspiring

Hi,

I had this problem once in a while even before the latest update. I also figured that this might have to do something with the same .css-file on different levels. I usually drag the css-file and several standard files that I use in every project from the "standard project" and other projects where I already used them. This usually also leads to several like css-files (standard.css, standard1.css, standard2.css --> all copies of the same file). I then break the connection of the added files, but at some point, in one or the other topic the format tab starts flickering. I usually can fix this by selecting another css-file for the corrupted topic.

As for deleting the CPD file: I have the setting that this file is deleted automatically on closing the project - reopening the project doesn't fix the problem, so this might not help.

I'm using RH 2015.

Peter Grainge

Community Expert

I believe the flickering issue is already on the forum. Can't offhand

recall the simple solution. Maybe just trashing the CPD?

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Germanedge Solutions GmbH

Inspiring

Hi there, be careful with deleting the CPD-File.

I just discovered that this might cause that all links to shared files will be broken. If so, an error message will be displayed in RH when opening the project where I deleted the cpd-file saying "An error occured, when reading data from <project path>\rhsharedresource.apj> <5>".

After clicking ok, the project can be loaded, however, then all links to the shared files will be gone.

I tested this with a very small project only containing one shared file and the corresponding .css and a shared image. There, this didn't happen. However, one of my really large projects got broken by deleting the .cpd. I just reproduced this behaviour.

If you have a backup of your cpd-file, you can copy this into your project-folder. Then, the shared links will be recreated again. Unfortunately, in my case I didn't realize that my links where broken and why, so I fixed it manually ^^. I just stumbled over this behaviour in another project with the flickering css and got suspicious.

Best regards

Karin

A

Amebr

Community Expert

I think this has been reported on and off for a while, without a reliable way to reproduce.

As near as I can tell from my own testing, it may have something to do with multiple (or possibly even just one) stylesheets assigned at different levels (topic, ssl, master page, etc).

However, as I said, I haven't been able to reliably reproduce it (using RH11, myself).

You could try deleting the CPD and see if that clears things up.

C

CN13579Author

Inspiring

I was able to stop it by pasting a copy of the same css file from another project into the project folder, so I'm thinking it got corrupted somehow. I wish I knew how so that I could avoid it in the future.

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