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Anand36133144bzm4
Known Participant
June 18, 2025
Question

mouseover help is missing after transitioning from CHM output to Frameless Help output

  • June 18, 2025
  • 2 replies
  • 154 views

Hi All,

 

I am using the RoboHelp 2022.3.93 version. After transitioning from CHM help output to Frameless output, the mouseover help that was working in CHM appears as a link in Frameless but does not work as expected. 

 

Also, could I get a list of reports related to these mouseovers to help identify and resolve them?

 

Can someone please reply to this post.

 

Thanks,

Anand

 

 

    2 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    June 18, 2025

    I was about to suggest dropdowns or expanding text as a replacement. 🙂

     

    Maybe a search in your old Classic topics would help find what has broken?

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      June 18, 2025

      You don't need to ask someone to respond, someone will if they have the answer.

       

      I think you are talking about text popups. These are not a feature of the new versions of RoboHelp. Likely they relied on code that did not meet the strict CSS3 and HTML5 standards of these versions.

      ________________________________________________________

      My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

       

      Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      A
      Anand36133144bzm4Author
      Known Participant
      June 18, 2025

      Thank you, @Peter Grainge.  We are in the process of transitioning the legacy CHM help that is currently running to several help pages. However, we are finding it difficult to track these text pop-ups that don't contain content after conversion to Frameless, but appear as broken links.

       
      After conducting a sanity check post-conversion, we have been converting any missing content links we come across to expanding text in RoboHelp 2022. 

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