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Known Participant
Sep 8, 2014 5:06 PM UTC
Question

MpjSingleSource Error publishing from FM12 in TC5 to webhelp

Just after initiating a publsh in FM12 to Webhelp I get an error window with MpjSingleSource in the Caption and an exclamation triangle in the body but nothing else.

What is this error and how do I fix it? It looks as if there was a problem with RoboHelp 6 but nothing since. Clicking on the OK button stops the publishing process.

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6 replies

Participating Frequently
Sep 12, 2014 9:10 AM UTC

Did you try with fresh small document ?

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Known Participant
Sep 15, 2014 7:50 AM UTC

Thanks for your question.

Yes. I published as a Responisive HTML5 first and that worked fine.

I have reduced the document to a two file book consisting of 12 pages when pdf'd and that works fine in HTML5. Note that this is a small document in our terms. The original document was 100+ pages which is still small by our terms.

When I try the WebHelp publish the error comes up when the feedback says it is loading settings.

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Participating Frequently
Sep 15, 2014 9:14 AM UTC

To sum up, you can generate Responsive HTML5 but not WebHelp with same document ?

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