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Participant
August 28, 2023
Answered

Multilevel List ‘NestedNumbering’ not outputting to Word Document correctly

  • August 28, 2023
  • 4 replies
  • 244 views

Multilevel nested numbering is not outputting to Word correctly. Numbering starts over at each level but maintains paragraph indentation. Is this is a bug? If not how do you achieve the correct output?

 

Following example created in a new project with default settings:

 

Appearance in Robohelp 2022  Update 3:

Output in Word

<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE html>
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <meta name="generator" content="Adobe RoboHelp 2022" />
  <title>First Topic</title>
  <meta name="topic-status" content="Draft" />
  <link rel="stylesheet" type="text/css" href="assets/css/default.css" />
</head>
<body>
  <h1>First Topic</h1>
  <h2>Section 1</h2>
  <ol class="NestedNumbering">
    <li>Enter text here.</li>
    <li>Enter text here.
      <ol>
        <li>Enter text here.</li>
        <li>Enter text here.
          <ol>
            <li>Enter text here.</li>
            <li>Enter text here.
              <ol>
                <li>Enter text here.</li>
                <li>Enter text here.
                  <ol>
                    <li>Enter text here.</li>
                    <li>Enter text here.
                      <ol>
                        <li>Enter text here.</li>
                        <li>Enter text here.</li>
                      </ol>
                    </li>
                  </ol>
                </li>
              </ol>
            </li>
          </ol>
        </li>
      </ol>
    </li>
    <li>Enter text here.</li>
  </ol>
</body>
</html>

 

    This topic has been closed for replies.
    Correct answer Peter Grainge

    Adobe have confirmed the numbering part is an issue in both 2022.3 and earlier versions. I don't know when it came in. A bug report has been created for this part.

     

    On the gap, please try what I suggested before.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    4 replies

    Peter Grainge
    Community Expert
    Community Expert
    August 29, 2023

    Precisely the reason why I have been persuading Adobe to put more emphasis on Word outputs. Things are improving but...

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Peter Grainge
    Community Expert
    Community Expert
    August 29, 2023

    I don't know if it helps but the numbering is not an issue in PDF output.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Participant
    August 29, 2023

    Good to know. I tried outputing to PDF and using Acrobat to export the Word Doc as a temporary workaround. (My SME's use Word for their editing and review processes.)

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    August 29, 2023

    Adobe have confirmed the numbering part is an issue in both 2022.3 and earlier versions. I don't know when it came in. A bug report has been created for this part.

     

    On the gap, please try what I suggested before.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Participant
    August 29, 2023

    Hi Peter, thank you for confirming the numbering issue. It is my primary concern and good to know there is bug report for it.

     

    As for the spacing I tried a new project with the default as you suggested but the output still had the same gap issue. I also tested it on a simpler Multi Level list ‘AlphaNumeric’ where prefix-fixed-size, prefix-gap, and list-indent are constant for all levels. The gap shows up at Level 3 and there is a change in line spacing between Level 3 & Level 4. More interesting is the numbering issues starts at Level 4 where the counter and calculations are introduced in the css. I’ll wait until the numbering bug is resolved before going any deeper into sorting out the spacing. Thanks for the suggestion much apreciated.

     

    'AlphaNumeric' in Robohelp:

    'AlphaNumeric' Word output:

    Peter Grainge
    Community Expert
    Community Expert
    August 29, 2023

    I just tested in 2022.3 and see the same issue with the numbering. I have taken that up with an Adobe contact.

     

    The spacing between the numbering and the content could because

    1. You have used the Advanced Formatting options. They are tricky. Create a new simple project and use the default.css to set up what I have shown below. See if you then get just the numbering issue.
    2. You have mapped to a Word template. It has always been the case that to make Word work nicely it is best to stick to default settings in the Word template.

     

    I'll post back when I hear from Adobe.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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