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Community Expert
AmebrCommunity Expert
Community Expert
Mar 19, 2015 7:01 AM UTC
Question

Multiscreen HTML5 TOC Jumps back to top

Hi all,

Using Multiscreen HTML5 (RH 11.0.0.179) if you click on a table of contents entry towards the bottom of the list, the ToC jumps back to the top of the ToC, so you have to scroll back down to see the selected topic and other topics around it.

We've modified the skin so the ToC pane is a fixed height and has a vertical scroll bar.

Is there any way to make the ToC stay down the bottom where the selected topic is similar to the Webhelp ToC? Or make make the selected topic display at the top of the ToC pane?

Thanks,

Amber

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10 replies

Willam van Weelden
Willam van Weelden
Inspiring
Mar 19, 2015 3:36 PM UTC

Not really. The problem is that the whole page reloads when you're using Multiscreen HTML5. And the TOC doesn't really allow you to jump to a location half way when the page loads.

This issue is fixed in Responsive HTML (RH11.0.3+). So if you can switch to Responsive, your problem would be fixed.

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Community Expert
AmebrCommunity ExpertAuthor
Community Expert
Mar 19, 2015 10:42 PM UTC


Many thanks Willam.

Now to see if I can organise an upgrade.

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symmetricalMan
symmetricalMan
Inspiring
Dec 14, 2016 11:28 PM UTC

I'm using Responsive (11.0.4.291), and I think I'm having the same issue as you. I've discovered that when we navigate down through the TOC by using the book-toggle buttons (to expand different regions of the TOC), the TOC will keep jumping back up to the last 'highest' topic we were viewing. We then have to scroll back down to where we were navigating, to toggle the next book/chapter open. It's very frustrating. We've discovered that this anomaly doesn't occur if, when expanding the TOC, we click on the book/topic title instead of the toggle icon. All very well for us, in the office, but hopeless for our customers who need to use our online Help mechanisms too.

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