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May 13, 2020
Question

Native error: The request can be continued - RH 2019

  • May 13, 2020
  • 2 replies
  • 412 views

Hi there,

 

We have both RH 2019 and 2017

I have been using 2019 for some time now for Responsive HTML5 projects. We have both test and prod servers. Since a couple of days I get an error when I try to publish on the prod server. Publishng on the Test is ok.

 

This is the error

 

"Publishing has been cancelled
Connection failed. Please check connection and post again.
Native error: The request can be continued"

 

When I open the same proejct with 2017 I can actually publish on the Prod.

Has anyone had a similar problem?

Thanks in advance

Bobby

 

 

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    2 replies

    Peter Grainge
    Community Expert
    Community Expert
    May 14, 2020

    When this happened in 2017 the cause was never really identified but the solution was posted in Item 5 at http://www.grainge.org/pages/snippets/snippets.htm#webhelp

     

    I don't know if that will also help with 2019 but I think Adobe's Customer Support will reach out to you on this particular one.

     

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    BobbyJouAuthor
    Known Participant
    May 14, 2020

    Hey there Peter,

     

    Thank your that - very kind of you. I may try the ideas on your website.

    Thanks again.

    Bobby

    Peter Grainge
    Community Expert
    Community Expert
    May 13, 2020

    I have pinged someone who might be able to help. If not, try techcomm@adobe.com.

     

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