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January 9, 2007
Question

New RoboHelp 6 info?

  • January 9, 2007
  • 15 replies
  • 2339 views
My company is currently using RoboHelp v. 10, from back when it was owned by Blue Sky Software. We desperately need to upgrade, but I wanted to hold out for Version 6. I haven't been able to find any new information about its status. Is it still on track to be released sometime this quarter? We do not want to continue using RoboHelp if the product is going to be phased out entirely.

Thanks.
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    15 replies

    January 26, 2007
    Can I publish my Robo 6 to my old robhelp engine? or will I be foreced to get the new roboengine?

    and Still Kadov tags,argh
    January 24, 2007
    Hello JeffHowe,

    As of today, we do still use the older Access 97 database structure for the .cpd file. I do see a benefit to moving to a more large scale capable environment.

    As mentioned previously on this forum, the RoboHelp team is back in full swing. We are actively looking for feedback from the RoboHelp community as to how they would like to see the future of this product. Any time that you have a feature that you would like to see included with RoboHelp in the future, be sure to submit a feature request ( http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform).

    I stated above, I do see a need for moving towards a more robust and larger scale environment. I have forwarded this thread to the RoboHelp Engineering team for further review.

    Thank you for the feedback. It is requests like this that will allow the RoboHelp product to grow to exactly what you want to see in the future.


    Thank you,

    Bobby Walker
    Adobe Technical Support
    Inspiring
    January 24, 2007
    whoops, duplicate :)
    Inspiring
    January 24, 2007
    Bobby--

    Partially, and I agree those options will help web scalability. But the usage I really meant was in RH proper--the .cpd files, which in RH 5 are in the pre-Access 2000 (that is, pre-Jet 4.x) format.

    While even the new version of Jet would be preferable to the obsolete one, it's still not a great choice for large databases, that is, help systems.
    January 24, 2007
    Hello JeffHowe,

    I am going to assuem that you are referring to the RoboHelp Server technology (formerly known as RoboEngine). By default, yes, RoboHelp Server does use a Microsoft Access database. This, however, can be changed to point to an Oracle 9i, 10g, or SQL Server 9.0 server. This was previously available via the RoboEngine Connectivity Pack, but is now offered natively in RoboHelp Server 6.

    Does this address your concern?


    Thank you,

    Bobby Walker
    Adobe Technical Support
    Inspiring
    January 24, 2007
    So is it weaned off of MS Access/Jet? Our decision to purchase or not is probably going to come down to that.
    January 23, 2007
    Could someone provide the Release Notes? I'd like to see what was fixed from X5.
    CraigCC
    Inspiring
    January 23, 2007
    Hi A,

    check out the following

    http://www.adobe.com/devnet/logged_in/mhu_rh_whatsnew.html
    http://www.adobe.com/devnet/robohelp/articles/buildtag.html
    http://www.adobe.com/devnet/robohelp/articles/robosource.html

    If you have any specific questions let us know and we will try to help.

    Have a fun day
    Craig
    johndaigle
    Legend
    January 23, 2007
    To Craig's list I would add Adobe RoboHelp 6 FAQ
    It's a lot of collapsed dropdown hotspots. Particularly open the one titled "What are the new features in RoboHelp 6? "

    There is no official "fixed" list that I am aware of because what many view as bugs, others view as feature requests (seriously). For example, there is now an incredibly better conditional build tag process which now includes the TOC, the Index and a much-requested report. As far as I was concerned this was a "bug" whereas someone else would call it a feature enhancement. As Craig says, if you have something specific let us know and we'll try to help.

    john
    Adobe Certified RoboHelp Instructor
    John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon
    CraigCC
    Inspiring
    January 22, 2007
    Welcome to the forum ?

    If you look at the trial download page there are plenty of resources and pointers to articles etc discussing the new release.

    This is just a pier to pier support forum that helps and support people who use RoboHelp. If you want discuss product comparisons it may be more appropriate to do this on another forum - for example the HATT Yahoo group.

    As far as your support issues go, best to contact adobe correctly and provide your case number etc.

    Kind Regrards
    Craig
    RoboColum_n_
    Legend
    January 11, 2007
    Hi Mark. I wouldn't have been saying that publicly if I was you. He/She really ought to be more careful. The consequences of their action may not be fully appreciated but are definitely worth considering even in hindsight.
    January 11, 2007
    thank you for the reply. I too have an issue with kadov tags they need to be gone, give me simple html and none of this markup.

    i would hope that x6 actually gives me new features, that other products dont have, that would want me to upgrade it, instead of just trying to clone something else.