New Topics not found for other users

Forum|Forum|18 years ago
October 2, 2007
1 reply
1162 views

I currently have 11 different projects(each with their own database) and 3 users.

When one user adds a new topic to a project, the other user does a 'Get' in RoboSource and the new topic files come over into their local folder, but when they open the project, they don't see the topic in the list of files. Also, the link in the TOC looks broken for the user that just did the get. This has happened on several different projects. We are using RoboSource3 with RH6.
Thanks,
Jennifer

Source control

This topic has been closed for replies.

Gravenstein

Inspiring

Were the projects initially added to source control via RoboHelp or directly from RoboSource Control Explorer? If they were not added via RoboHelp, you can run into problems like this.

G

A

Anonymous

All the projects were added through RoboHelp. We had already made the 'adding through RoboSource' mistake, so these are new fresh databases with the projects added through RoboHelp.
Thanks,
Jennifer

Gravenstein

Inspiring

We are seeing some behavior like this as well. Although we see it mostly with RSC projects, we're also having some issues with projects outside of RSC that aren't responding so well to updates. The worst problems to resolve have been those associated with changes at the root level of the project.

Sometimes doing a specific Get of the appropriate fpj file is enough to clear the jam and get things updated properly.

I'm assuming that you haven't done anything fancy with Views, such that different users see different aspects of the project.

G

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