No page content following upgrade from RH2015 to RH2019

Forum|Forum|7 years ago
December 19, 2018
1 reply
384 views

I just upgraded (on a trial basis) from RH15 to RH19.

I updated an existing, fairly small project from the start screen. The dialog told me all went well. I then generated WebHelp output and viewed the output. The TOC shows nicely, but all of the pages show nothing more than a header.

Message was edited by Peter Grainge to show full version name. It helps others when they are searching.

rh19

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Correct answer randym606960

That sounds like you are opening the default topic rather than the start page.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

I fixed the problem by creating a new master page. I deleted the old version, renamed the new version to match the name of the old version, and voila, everything displays as expected.

Peter Grainge

Community Expert

Select the skin again in the new version giving it a slightly different name. Does that fix the problem?

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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randym606960Author

Inspiring

I tried that and the result is the same. If I launch Welcome.htm from a browser I see the page contents and can generally navigate my document, but it doesn't look "nice", so to speak. There are no TOC, index, etc. It's a fairly vanilla display.

I will go watch some tutorials on your site and keep working at it. I like what I see in RH2019 so I'm excited to learn more.

Peter Grainge

Community Expert

That sounds like you are opening the default topic rather than the start page.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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