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rghavami
Inspiring
October 2, 2015
Answered

No results found with search function

  • October 2, 2015
  • 1 reply
  • 2004 views

In RoboHelp 11, for some reason when I a run a text search in the final project, I get a "No results found" page every time.  The Topic.slp looks normal, as the search widget is still there and has not been changed at all.  I'm also not doing anything out of the ordinary to the responsive layout properties.  What could be causing this issue?

This topic has been closed for replies.
Correct answer rghavami

You must have created the project with various topics, layout etc. and then generated the output from SSL.

My question is: Do you have copy of your project prior to generation of output i.e. Only project files?

Problem is that once you generate the output at same location as source files, output files have overwritten a lot of htm, js etc files and because of this there are issues in the output.(like search not working).

So I want to know that Do you have copy of your project prior to generation of output at same location?

Please let me know if i am not clear. You can email me your concern at sumahesh@adobe.com also for further discussion.

Best Regards,

Surbhi Maheshwari


Well, it turns out that the solution was right under my nose!  I feel ridiculous for creating this discussion now, but the issue was that I had "Exclude this topic from search" checked in the Topic Properties this whole time!    Apologies as this was a complete waste of everyone's time.

1 reply

surbhi_maheshwari9120543
Community Manager
Community Manager
October 15, 2015

Hi,

Can you please zip your output or any sample output which can reproduce this issue and share it. It will be the fastest way to resolve this issue.

You can contact me at sumahesh@adobe.com

Thanks,
Surbhi Maheshwari

rghavami
rghavamiAuthor
Inspiring
October 15, 2015

Thanks Surbhi.  I just shared the project with you.  Please check your email.

Peter Grainge
Community Expert
Community Expert
October 15, 2015

Adobe's firewall will almost certainly block a zipped project. Based on

where he is, he will not be able to tell you that until your tomorrow.

Rather than lose another day, I suggest you upload the zip to

http://www.wetransfer.com or similar and send him the link.

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