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dash1138
Known Participant
July 3, 2020
Question

No search results for specific words

  • July 3, 2020
  • 2 replies
  • 208 views

I have recently discovered that specific search words are not returning any results in my project output even though there are many topics in my project with the word. If I search for other words, I get a lot of search results, so search does seem to work, but not for all words. (i.e. when I search for the word health, no results are found even though many topics have the word health. If I search for the word case, I get many search results). I checked to ensure the topics don't have "exclude from search" selected. 

 

Any help is appreciated. 

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    2 replies

    Peter Grainge
    Community Expert
    Community Expert
    July 4, 2020

    New UI or Classic. Which skin?

     

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    Jeff_Coatsworth
    Community Expert
    Community Expert
    July 3, 2020

    What version of RH are you running? Classic or New UI (RH2019)? Are you all patched up? Check Help > Updates to check.

    dash1138
    dash1138Author
    Known Participant
    July 3, 2020

    I am using the 2019 version of robohelp and publishing as a web help project.

     

    Thank you for your help.