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Kevin Elmore
Known Participant
October 31, 2007
Question

Nonalphanumeric characters in file names

  • October 31, 2007
  • 1 reply
  • 257 views
My company's help files have been plagued with the RoboEngine getting clogged with bad SALSailSearch processes. When these processes hit, the server's CPU hits 100%, and the Search feature is crippled. This is the version of RoboEngine that came with RoboHelp X5.

Adobe has reminded us that nonalphanumeric characters (and nonunderscore) could pose a problem with the search feature. Has anyone worked long enough with the new RoboEngine to know if it can handle these characters?

Kevin
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    1 reply

    RoboColum_n_
    RoboColum_n_
    Legend
    October 31, 2007
    Hi Kevin,
    Not many users of these forums use RoboEngine and even less would have non-alphanumeric characters so I fear you may get little response here. You could try using the RoboEngine forum or alternatively contact Adobe direct. The changes in the just released RoboHelp Server 7 have been mainly in the ease of setup. You could download a trial and test out your projects.
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