Skip to main content
Known Participant
July 14, 2009
Question

Number Viewed

In RoboHelp 7, is there a setting that will allow the author and/or external user to see how many times a project/topic has been viewed?

    This topic is closed to new replies. Start a new post to keep the conversation going.

    3 replies

    MergeThis
    Inspiring
    July 14, 2009

    Only if you generate WebHelp Pro / FlashHelp Pro, and place that output on a server that has RoboHelp Server (a separate product) installed on it. That is, only locations with the RoboHelp Server installed can produce reports with that info, so at $2K apiece, I suspect this would only be cost-effective for companies who are hosting the help on their own web site.

    See http://www.adobe.com/products/robohelpserver/

    Good luck,

    Leon

    Translate
    Peter Grainge
    Community Expert
    Community Expert
    July 15, 2009

    You might be able to work with your developers to implement something external provided by a number of companies. Do test them thoroughly as if they rely on the address bar, that remains static no matter which topic is being viewed.

    Enter "page counter" into Google.


    See www.grainge.org for RoboHelp and Authoring tips

    Translate
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    johndaigle
    Legend
    July 15, 2009

    In addition to what Leon and Peter have mentioned, you can use log analysis to get a count on visited topics. But, it takes some cooperation with your Web Admin folks.

    All web servers (no matter what brand) keep a log of pages served. On my sites that do not have RoboHelp Server, I use Web Log Expert. http://www.weblogexpert.com/
    It won't be nearly as sophisticated as Robohelp Server, but may help in determining which topics are being visited and how often.

    John Daigle

    Adobe Certified RoboHelp and Adobe Captivate Instructor

    www.hypertexas.com

    Translate
    John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon