Skip to main content
B
binu5C65
Participant
April 26, 2021
Question

Off line activation of Technical Communication Suite

  • April 26, 2021
  • 1 reply
  • 113 views

Hi,

My company is planning to buy the new technical communication suite. With regard to this, I have two queries:

1. Can I activate the new technical communication suite off line? My office system is not connected to internet.

2. Do the video help files play on the Internet Explorer without Adobe Flash?  As the flash player is no more supported, please clarify it.

Regards,

Binu

    This topic has been closed for replies.

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 26, 2021

    I don't believe activation is possible without an internet connection but I think there are some very exceptional cases. Check with Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your support contact options.

     

    Video can be played without Flash but IE is now getting dated and even Microsoft would steer you to Edge. FF and other main browsers are also good.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices