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colleen_facs
colleen_facs
Participating Frequently
October 12, 2020
Question

One topic not appearing in PDF/Word output (RH2020)

  • October 12, 2020
  • 1 reply
  • 146 views

Hi,

I recently upgraded a project from RoboHelp 2019 Classic to RoboHelp 2020 (v2020.1.54). I have a topic called Appendix B that displays when I output to HTML, but does not appear when I output to Word/PDF. I duplicated the Online TOC and switch the duplicate TOC to a Book TOC format so that I could add a "front matter" Table of Contents in the Word/PDF. Appendix B is in the new Book TOC, hide in output is not selected, and for some reason when I output a document, Appendix B does not appear there. It skips right from Appendix A to Appendix C. 

Any ideas why this might be happening? The only way Appendix B is different is that it has several lengthy tables on it, but that shouldn't make the page disappear entirely. 

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1 reply

A
Community Expert
AmebrCommunity Expert
Community Expert
October 12, 2020

Are you using conditional tags? Perhaps the Appendix B topic has a condition applied that is excluded from the PDF output?

    colleen_facs
    colleen_facsAuthor
    Participating Frequently
    October 12, 2020

    It's a good thought, but I don't think it's causing the issue. I have one conditional tag that I use ("online") for sections of the project that should only be in the online version. I do have "online" excluded in the output, but almost every page has a small section that is tagged online (javascript feedback buttons that sends data to Google Analytics) so the Appendix B page isn't tagged differently than the others.

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