Skip to main content
Participating Frequently
Jul 13, 2017 8:34 PM UTC
Question

Online help shows different font sizes on different browsers

Hello,

Online help is rendering different font sizes when viewed in IE/Chrome. 

  • On the left you see Chrome and the fonts look fine.
  • On the right you will notice the first set of  bullets shows a larger font size. 

Any idea what could be causing this?

Thanks!

This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Captiv8r
Legend
Jul 13, 2017 9:13 PM UTC

Hi there

One of the first things I'd check for would be to see if both browsers are set for the same zoom level. For each browser, press Ctrl+0 and see if anything changes.

Note that the keypress is Ctrl+ (zero).

Cheers... Rick

Translate
Peter Grainge
Community Expert
Community Expert
Jul 13, 2017 9:38 PM UTC

... and after that, check in the source that a style has been applied so

that the content is not being rendered by the browser's css.

Translate
Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Peter Grainge
Community Expert
Community Expert
Jul 14, 2017 12:46 PM UTC

Is this resolved now?

If not, try the previous advice and temporarily switch to a different CSS. The appearance may differ from what you want but likely will be the same in both browsers.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

Translate
Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.