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Inspiring
August 21, 2012
Question

online update doesn't work

  • August 21, 2012
  • 1 reply
  • 1031 views

I'm trying to update online to 9.0.2 and always I'm told that the update server doesn't respond:

I don't understand how this could be a firewall problem unless Adobe wants to connect actively

from the outside to a port of my computer (which is indeed connected through a firewall and a NAT gateway).

I don't have problems doing other Adobe upgrades (like Flash or Adobe Reader) this way.

--

Christoph

This topic has been closed for replies.

1 reply

Priyank Shrivastava.
Inspiring
August 21, 2012

Hi Chris,

Please download the offline patch and install it, make sure you check the version and then download the patch, Here is the link: http://www.adobe.com/support/robohelp/downloads.html

Thank

Priyank

Thanks, Priyank Shrivastava
Participant
July 29, 2014

Link doesn't work

Jeff_Coatsworth
Community Expert
Community Expert
July 29, 2014

Working for me fine – try again.