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Inspiring
Aug 21, 2012 1:28 PM UTC
Question

online update doesn't work

I'm trying to update online to 9.0.2 and always I'm told that the update server doesn't respond:

I don't understand how this could be a firewall problem unless Adobe wants to connect actively

from the outside to a port of my computer (which is indeed connected through a firewall and a NAT gateway).

I don't have problems doing other Adobe upgrades (like Flash or Adobe Reader) this way.

--

Christoph

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3 replies

Priyank Shrivastava.
Inspiring
Aug 21, 2012 2:12 PM UTC

Hi Chris,

Please download the offline patch and install it, make sure you check the version and then download the patch, Here is the link: http://www.adobe.com/support/robohelp/downloads.html

Thank

Priyank

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Thanks, Priyank Shrivastava
Participant
Jul 29, 2014 2:58 PM UTC

Link doesn't work

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Jeff_Coatsworth
Community Expert
Community Expert
Jul 29, 2014 3:23 PM UTC

Working for me fine – try again.

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